When you ARE the back office, it triages your inbox, runs your calendar, chases follow-ups, drafts your replies and answers from your own files — all inside your own Google Workspace. Nothing is sent, booked or committed until you tap approve.
You close the deals, answer the support tickets, and do the books yourself. The work that grows the business waits behind the work that just keeps it running from day to day.
There's no one to hand the inbox to. Every email, every follow-up, every scheduling back-and-forth lands on you — and the ones you drop cost you customers you can't afford to lose.
An assistant that sends on its own could fire the wrong message before you ever see it. At your size, one bad auto-send is a relationship you can't get back.
Inbox triage, follow-ups, scheduling, drafts and answers from your own files — the chief of staff you can't yet hire, working the moment you ask.
It proposes the action; you approve it in chat. Only then does it send, book or commit. No surprise auto-send ever reaches a customer in your name.
It runs in your own Google Workspace, on your own cloud account — a low flat cost, no enterprise contract, no third-party SaaS holding your mail or files.
The same assistant scales from solo founder to a small team, and the same pattern extends to every hire you eventually make — no re-platforming later.
Sorts and summarises the inbox, surfaces what actually needs you, drafts replies in your voice.
Proposes times, chases stalled threads, and keeps customer conversations moving without you remembering to.
A morning digest of calendar, priority mail and open approvals — read-only, it just happens.
Customer replies, invoices reminders and short documents written in your voice, ready for approval.
Cited answers pulled from your own Drive and Docs — no data handed to a third-party SaaS.
Quiet background research on a customer, supplier or competitor, summarised back to you.
You ask in chat — "reply to that customer", "find me a slot Thursday", "chase the unpaid invoice". It drafts the exact action and shows you.
Right there in the thread you "approve", or "make it friendlier". You're never more than a word away from control.
Only the approved action runs — the email sends, the slot books, the reminder goes out — and every decision is logged.
Every email, every meeting, every reminder, every task waits for your approval before it happens — and every proposal and decision is recorded in an immutable ledger. You get a first hire that never sleeps without ever handing over the authority to act for you.
Book a short exploratory session — we'll discuss what you carry as the whole back office and where RAD Professional takes the most off your plate, then map a path that fits, in your own Google Workspace.