A human-gated, AI-powered business-automation platform built for retailers and e-commerce brands. Always-on content and campaigns, bulk email promotions, a website assistant that answers product questions from your own catalogue, customer surveys and reviews, win-back and loyalty nurture, CRM sync and an internal knowledge assistant — all on infrastructure you own. AI drafts the work; your team approves every message before it reaches a customer.
Built so your team stays focused on the store — while the engine does the marketing.
It already costs far more to win a customer than to keep one, and the gap is widening: privacy changes and the end of third-party cookies are eroding paid-ad performance, while an always-on content and campaign cadence, rising service volume and a wall of reviews to manage stretch a lean team thin. The retailers who win are shifting spend to channels and data they actually own.
As third-party cookies disappear and ad-tracking tightens, paid performance softens and customer-acquisition cost rises — every new customer you buy costs more than the last.
Winning a customer costs far more than keeping one, yet win-back and loyalty often go unworked because the always-on nurture cadence is hard to sustain without the right infrastructure.
Content, promotions, product answers and reviews never stop — across every channel. "Autonomous" AI that posts on its own is one off-brand message away from damaging the brand.
One engine, mapped onto a retail model: always-on content and distribution, bulk email promotions, a product-Q&A website assistant, customer surveys and reviews, win-back and loyalty nurture, CRM sync and an internal knowledge assistant — AI generates the work, your team approves it, and only approved messages reach your customers. The output of a full marketing and customer team, with the brand control retail demands.
A consistent drumbeat of blog, social and seasonal-campaign content drafted in your voice, plus bulk email promotions to your list — every piece reviewed by your team before it goes out. AI speed with zero off-brand posts.
Landing pages, a capture assistant and AI-drafted nurture turn interest into customers — then win-back and loyalty sequences bring lapsed buyers back. The cheapest sale is the repeat one, automated and human-approved.
A website assistant answers shoppers' product questions from your own catalogue, with citations — sizing, stock, returns, how-tos — and captures leads around the clock; surveys and reviews listen back; with a knowledge assistant.
Runs on your own cloud, so your customer data stays yours — privacy-resilient, not rented from a platform — with no per-seat SaaS sprawl and near-zero idle cost. You keep the data, and you keep your costs optimized and bill predictable.
A steady stream of on-brand blog, social and seasonal-campaign content, planned on a calendar and approved before it publishes.
Newsletters, launches and sale campaigns to your owned list — drafted, approved and sent to the right segments.
Answers shoppers from your real catalogue with citations — sizing, stock, shipping, returns — and captures leads 24/7.
Listen back at scale — post-purchase surveys and review prompts staged for your team, never auto-published.
Bring lapsed and dormant customers back with timed, on-brand, approved follow-ups — retention worked automatically.
Every customer and enquiry synced into a CRM you own — the owned-data foundation a privacy-first store runs on.
Content, replies and campaigns are drafted in your brand voice, from your own catalogue and information.
Everything waits in one simple list. Your people review, adjust and approve — nothing skips this step.
Approved content publishes and sends; new customer leads and enquiries flow into your pipeline.
Every message — a promotion, a product answer, a campaign — waits for your team's approval before it reaches a customer. You get AI's speed and output with the brand control retail demands, and because it runs on your own cloud, your first-party customer data never leaves it. That is the difference between marketing that compounds your margin and marketing that puts your brand at risk.
A short exploratory session to discuss your priorities — acquisition cost, retention and loyalty, campaigns, product support or first-party data — and explore where RAD Business can add the most value, with a path to a pilot in your own cloud.