A human-gated, AI-powered business-automation platform built for hotels, resorts, restaurants and tour operators. Direct-booking content and seasonal campaigns, pre- and post-stay guest comms, a multilingual website assistant that answers guests from your own information, bulk email and guest surveys, CRM with guest profiles and an internal knowledge assistant — fill more rooms and tables directly, protect your reputation, and run it all on infrastructure you own. AI drafts the work — your team approves every message before it ever reaches a guest.
Built so your team stays on the floor with guests — while the engine does the outreach.
Hospitality runs on two pressures at once: filling rooms and tables through channels that take a cut, and looking after every guest so the reviews stay strong. Most properties carry both with a lean on-property team, through sharp seasonal swings and a guest list that speaks many languages — exactly the conditions under which marketing and guest comms slip.
The booking sites that bring you guests also charge commission on each one. Every reservation you win directly instead — through your own site and channels — is margin you keep.
One unhappy guest, one slow reply, one off-brand post can shape your online reputation — and reputation now drives demand. "Autonomous" AI that posts on its own is a risk.
Demand spikes and dips with the season, and guests arrive speaking different languages — a relentless cadence of timely, localised content and communication is hard to sustain by hand.
Direct-booking content and seasonal campaigns, pre- and post-stay guest comms, bulk email and guest surveys, CRM with guest profiles and an internal knowledge assistant — AI generates the work, your team approves it, and only approved messages reach your guests. The output of a full marketing, front-office and guest-relations team, with the control a hospitality brand requires.
Landing pages, a booking assistant and AI-drafted seasonal campaigns turn interest into direct reservations — reducing your reliance on commission-charging OTAs, with every campaign reviewed before it goes out.
Consistent blog, social and bulk-email campaigns that build demand for your property — plus guest-satisfaction surveys that surface issues privately before they become public reviews.
A website assistant that answers prospective guests from your real content with citations — rooms, rates, amenities, policies — in their own language, and captures direct enquiries around the clock; with an internal knowledge assistant.
Runs on your own cloud — your guest data stays yours — with no per-seat SaaS sprawl and near-zero idle cost. Predictable flat cost through the off-season, ready to scale into peak with predictable revenue growth.
Seasonal offers, packages and landing pages that drive reservations through your own channels — keeping the commission you'd lose to OTAs.
Timely, on-brand messages across the journey — know-before-you-go, in-stay touches and post-stay thank-yous — all human-approved.
Catch issues with a quick post-stay survey before they reach a public review — and turn happy guests into the reviews that win the next booking.
A website assistant that answers guests in their language from your own information, with citations, and captures direct enquiries and supports guests 24/7.
Bring previous guests back for the next season with timed, personalised, offers to increase direct bookings during historically low occupancy months.
A steady drumbeat of on-brand content and watch on competing properties and rates — staged for your team to act on, never auto-posted.
Content, guest replies and campaigns are drafted in your brand voice — from your own information.
Everything waits in one simple list. Your people review, adjust and approve — nothing skips this step.
Approved content publishes and sends; new direct enquiries and guest leads flow straight into your pipeline.
Every message, offer, guest reply, and campaign waits for your team's approval before it reaches a guest. You get AI's speed and output with the control a guest-facing brand demands, and your guest data never leaves your own cloud. That is the difference between marketing that fills your rooms and marketing that puts your reputation at risk.
A short exploratory session to discuss your priorities — direct bookings, guest comms, reviews, seasonal campaigns or your website assistant — and explore where RAD Business can add the most value, then map a path that fits in your own cloud.