A human-gated, AI-powered business-automation platform built for healthcare. Patient acquisition and recall, appointment reminders and education, inbound enquiries and a website assistant, satisfaction surveys, CRM and an internal knowledge assistant — fill your schedule, retain patients and ease the load on a stretched team, all on infrastructure you own. AI drafts the work — a clinician or admin approves every message before it ever reaches a patient.
Built so your people stay focused on care — while the engine does the outreach.
Healthcare runs on trust and on time nobody has. You're acquiring and retaining patients who now shop for care and read reviews, communicating at scale across reminders and recalls, and carrying an administrative burden on top of clinical work — all while a single inaccurate word about care, eligibility or billing is a risk you can't take.
Clinical and front-desk teams are stretched thin. The outreach, reminders and follow-up that grow and retain a practice are exactly the work that slips when everyone is busy with patients.
In a consumerised market, patients compare practices and read reviews before they book. Winning and keeping them takes consistent acquisition content and engagement most practices can't sustain by hand.
Missed appointments and weak engagement cost revenue — but communicating at scale risks a wrong word about care, eligibility or billing. "Autonomous" AI is a risk no practice can carry.
Acquisition content and distribution, recall and nurture, appointment reminders, satisfaction surveys, CRM sync and an internal knowledge assistant — AI generates the work, a clinician or admin approves it, and only approved messages reach a patient. The output of a full marketing and front-office team, with the control healthcare demands.
Landing pages, a capture assistant and AI-drafted nurture sequences turn enquiries into booked patients — your acquisition and recall funnels, automated end-to-end and approved by your team before anything sends.
Consistent education content, reminders, recalls and bulk email that keep patients engaged — plus satisfaction surveys to listen back — every message reviewed by a clinician or admin before it goes out.
A website assistant that answers prospective patients from your own approved content with citations — your services, hours and policies — and captures leads around the clock, with no medical advice and no made-up answers.
Runs on your own cloud — never handing patient data to a generic SaaS — so it stays in your control, compliance-friendly by design. No per-seat sprawl and near-zero idle cost: you keep the data, and the bill predictable.
Landing pages, capture and approved nurture that turn searches and enquiries into booked first appointments.
Bring lapsed and overdue patients back with timed, on-brand recall campaigns — every message approved before it sends.
Automated, approved reminders that cut missed appointments and enables a full, optimised, productive schedule.
Clear, reviewed explainers on conditions, treatments and care — building confidence and reducing repeat questions.
CSAT and NPS surveys that surface how patients really feel — staged for your team to act on, never auto-sent.
Keep GPs and referring partners warm with CRM-tracked, approved updates that keep referrals flowing.
Content, replies and campaigns are drafted in your practice's voice, from your own approved information.
Everything waits in one simple list. A clinician or admin reviews, adjusts and approves.
Approved content publishes and sends; new patient enquiries flow straight into your pipeline and CRM.
Every message about a treatment, an appointment, a recall waits for a clinician or admin to approve before it reaches a patient. You get AI's speed with the control healthcare demands, and patient data never leaves your own cloud. That is the difference between outreach that grows your practice and outreach that puts its reputation at risk.
A short exploratory session to discuss your priorities — new-patient growth, recall, reminders, education or feedback — and explore where RAD Business can add the most value, with a path to a pilot in your own cloud.